Privacy Policy

Your Information.
Handled Clearly.

This page explains what information ZOI™ FITNESS may collect through this website, how we use it, when we may share it, and what choices you have.

schedule Last updated: March 29, 2026

What we may collect

Contact details, enquiry details, and limited technical information needed to operate and improve the website.

Why we use it

To respond to enquiries, schedule visits, support operations, protect the site, and understand general website usage.

How to reach us

If you have privacy questions or want us to review, update, or delete information where applicable, contact us directly.

What This Policy Covers

This privacy policy applies to information collected through the ZOI™ FITNESS website, including website enquiries and messages you send us through the contact methods shown on the site.

It is intended to be clear and practical. It does not cover services, apps, or websites operated by third parties, even if they are linked from our website.

Information We May Collect

The information we collect depends on how you interact with the site. If you contact us or submit an enquiry, we may receive the details you choose to provide.

The current website does not offer member accounts or online payments.

  • check_circle Contact information such as your name, phone number, email address, or WhatsApp details
  • check_circle Enquiry details such as your fitness goal, age band, preferred visit day, and any message you send us
  • check_circle Communication records when you speak with us by phone, email, WhatsApp, or through website enquiries
  • check_circle Basic technical information such as browser, device, pages viewed, and referral source, including through analytics tools if they are enabled
  • check_circle Information generated when you use embedded or linked third-party services such as Google Maps or WhatsApp

How We Use Information

We use information only for reasonable business and website purposes related to ZOI™ FITNESS.

  • check_circle To respond to your questions and follow up on trial, visit, or membership enquiries
  • check_circle To schedule visits, assessments, or call-backs you request
  • check_circle To operate, maintain, and improve the website and visitor experience
  • check_circle To understand broad website usage patterns and improve content or usability
  • check_circle To keep records, prevent misuse, and protect the security of the website
  • check_circle To comply with legal obligations or respond to lawful requests

Cookies, Analytics, And Third-Party Services

This website may use cookies or similar technologies that are necessary for website operation and, if enabled, website analytics. These tools help us understand how visitors use the site at a general level.

The site also uses third-party services such as Google Maps embeds and links to WhatsApp and social platforms. When you interact with those services, their own privacy policies and practices apply.

  • check_circle You can usually manage cookies through your browser settings
  • check_circle Blocking some cookies may affect how certain website features work
  • check_circle Third-party services may collect their own usage or device data when you interact with them

When We May Share Information

We do not sell personal information. We may share information only where there is a legitimate operational or legal reason to do so.

  • check_circle With service providers who help us host, secure, maintain, or measure the website
  • check_circle With communication or messaging providers when you choose to contact us through those channels
  • check_circle With professional advisers or authorities when needed for legal, regulatory, or safety reasons
  • check_circle As part of a business transition if ownership or operations are reorganised, merged, or transferred

How Long We Keep Information

We keep information only for as long as it is reasonably needed for the purpose it was collected, including handling enquiries, maintaining business records, resolving disputes, or meeting legal requirements.

Retention periods may vary depending on the type of information and the nature of your interaction with us.

Security

We use reasonable administrative, technical, and organisational measures to protect information from unauthorised access, misuse, or loss.

No website, transmission method, or storage system can be guaranteed to be completely secure, so please do not send highly sensitive information through ordinary website forms or email unless necessary.

Your Choices

You may contact us to ask about the information we hold about you, to request corrections, or to request deletion where applicable law allows it.

You may also choose not to provide optional information, although this may limit our ability to respond fully to your enquiry.

Children

This website is not directed to young children. If a minor wishes to enquire about services, we encourage a parent or guardian to be involved.

If you believe a child has provided personal information through the website inappropriately, please contact us and we will review the request.

Changes To This Policy

We may update this privacy policy from time to time to reflect website, operational, or legal changes. The updated version will be posted on this page with a revised last updated date.

Privacy Contact

Questions About Privacy?

If you have a question about this policy or want us to review information you have shared with us, contact ZOI™ FITNESS directly.